The Great Disconnect

There are 4.2 million people whom have dropped out of the labor force during the pandemic. A surge of 3.6 million people have also retired during the pandemic, 2 million more than expected. This has left us with labor force participation rate at just 61.7% in the U.S.

BLS Labpr Force Participation Rate

Businesses are also facing an accelerating quit rate as 3.8 million Americans resigned in June alone.

Gallup analysis finds that 74% of workers are actively disengaged and 48% are actively job searching. Potentially questioning how/why they work, and who they do it with.

70% of workers feel that COVID-related restrictions led to the most stressful period in their career. This is not business as usual. It’s time to ask the hard questions about your work policies and organizational health.

Designing for Happy

Learning and adapting is an essential part of any organization’s culture. Yet, so many continue with the status quo. Why is this? It is both complex and complicated. It also questions our core values, and identity. This process is scary, and requires physiological safety.

Technical Sherpa

Product development should be a team sport, but occasionally you need that certain someone to act as a sherpa. Hopefully, that person is not afraid of heavy lifting. Knows when to lead and how to follow. Builds consensus on how to assess effort, risk, and reward. They are fantastic at inspiring teammates. They are masterful at aligning stakeholders and prioritizing. They also appreciate the unique challenges ahead while humbly knowing they have not mastered all of the lessons from the past.

2021 GRIT Report

Every year I find some of the most interesting trends and insights from the GRIT Report. Finding unmet needs or building new skills should be on everyones radar. So take a few minutes to expand your knowledge base and explore whats in your toolbox.

IoT Market

The most common offering of IoT startups is IoT software (offered by 77% of startups), followed by IoT hardware (45%), IoT connectivity (17%), and IoT services (14%). Of the 1,018 startups identified in IoT Analytics’ 2019 IoT Startups Report (IoT Startups Report & Database 2019), 237 have ceased to exist in 2021, and 46 have been acquired.


A researcher at the University of William and Mary analyzed 300,000 Torrance Test scores since the 50s. She found that creativity scores began to nosedive in 1990. She concluded that we’re now facing a “creativity crisis.” The scientist blames our over-scheduled lives and the amount of time we spend interacting with electronic devices. I believe it is also due to our tendency to rely on patterns, best practices, while overvaluing speed.

Dig-in and try the Divergent Association Task and explore your creativity.


Rework is one of the four types of development activities along with Planned, Unplanned and Continuous Improvements. On average, a software development team reworks about 26% of its code prior to a release. Research indicates that the lack of proper software testing and code review are the largest contributors to rework. Don’t assume mob programing, better requirements and collaboration will reduce the amount of rework. It may be the nature of how work flows across your organization.

Net Promoter Score

A basic measure of customer sentiment, is now used by two-thirds of the Fortune 1000. Subtracting the percentage of Detractors from the percentage of Promoters yields the Net Promoter Score, which can range from a low of -100 (if every customer is a Detractor) to a high of 100 (if every customer is a Promoter) you can calculate an earned advocacy score. It’s not just about chasing a number. Learn how segmenting customers can help you find meaningful micro-narratives.